Refund Policy

Return Eligibility


maryruthorganicsmall.com supports a 60-day return policy for all purchased products. Within 60 days from the date customers receive the goods, unused, unopened and intact products can apply for return service, ensuring consumers’ legitimate shopping rights and interests.

Free Return Service


We provide free return service for eligible return applications. Customers do not need to bear any return shipping fees, reducing the additional cost of after-sales processing and bringing a worry-free return experience.

Refund Processing Time


After we receive and inspect the returned goods to confirm they meet the return conditions, the refund will be processed within 5 to 10 business days. The refund will be returned via the original payment channel, and the arrival time of the fund shall be subject to the processing rules of your payment platform.

Ineligible Situations


Products that have been opened, used, damaged artificially or exceed the 60-day return period will not be accepted for return and refund. We reserve the right to judge the qualification of returned products to maintain fair shopping rules for all users on maryruthorganicsmall.com.